1.-Object

These General Terms and Conditions for the Provision of Services (hereinafter, General Conditions) apply to all orders requested from Traductor Jurado Bilbao through its legal entity Royal Elba SL by the Client and constitute a legally binding contract between the Client and Royal Elba SL regarding the provision of translation and apostille services.

If the parties expressly agree to work under Specific Conditions, the provisions of such Specific Conditions shall prevail over those conflicting with the General Conditions, while the rest shall remain unchanged. The possible invalidity of any provision shall not affect the validity of the remaining provisions.

The Client’s own General Conditions shall only apply after express written acceptance by Royal Elba SL.

Upon acceptance of the quotation, the Client shall be deemed to accept the General Conditions without the need for further confirmation, unless they are amended within the established period. In that case, the General Conditions shall be provided again to the Client for acceptance.

The use of the web platform made available by Royal Elba SL and the submission of Original Material by the Client imply the Client’s acceptance of all the General Conditions.

2.-Definitions

– Traductor Jurado Bilbao: refers to the website brand www.traductorjuradobilbao.es, a translation company managed by Royal Elba SL.

– Royal Elba SL: refers to any of the brands of Royal Elba SL, as well as its internal employees and authorised external collaborators.

– Client: refers to the person, company, organisation, etc., that hires or pays for the work, or to the person authorised to represent a company, organisation, etc.

– Sworn Translation: refers to the translation and certification of a Translation carried out by a Sworn Translator certified by the MAEC or the corresponding authority in each case. Sworn Translation work is carried out by a single professional sworn translator and includes self-review by the same sworn translator. It does not include review by a different professional translator.

– Translation: refers to the transfer of a message from a Source Language into an equivalent message in a Target Language, in accordance with good professional practice in the sector.

– Sworn Translator: refers to the internal employee or external collaborator of Royal Elba SL responsible for carrying out the Sworn Translation. The Sworn Translator is certified by the MAEC or by the corresponding authority in each case.

– Source Language: refers to the language in which the Original Material is written.

– Target Language: refers to the language into which the content of the Original Material must be translated, resulting in Final Material.

– Original Material: refers to the documents and other material delivered to Royal Elba SL to provide sworn translation services in accordance with these Conditions.

– Final Material: refers to the final translated and certified version of the Original Material.

– Urgent: refers to orders whose delivery time is expressly identified as Urgent postal delivery.

3.-Quotations

The quotation offered by Royal Elba SL is free of charge and without obligation.

During the quotation stage, the Client must provide Royal Elba SL with the information necessary for the correct preparation of the quotation (source language, target language, type of document, number of additional copies, etc.).

The quotation offered by Royal Elba SL includes:

• The Sworn Translation service, including the sworn translation itself, certification, signature and corresponding official stamp;
• The type of document;
• The language combination of the order;
• The number of copies requested;
• The total cost of the order;
• Discounts, fees and taxes. Unless explicitly specified, quotations include IGIC, which shall be itemised at the finalisation stage of the order and applied to the corresponding invoice;
• The approximate delivery date of the order.

4.-Prices and Rates

Unless specifically indicated, rates include taxes but do not include shipping costs. Shipping costs, where applicable, will be shown in the quotation.

Royal Elba SL shall provide the agreed service and invoice it according to the terms and prices indicated in the quotation.

Promotional offers cannot be combined with each other or with other discounts.

Offers and quotations issued by Royal Elba SL are valid only at the time they are made and shall not be considered binding for Royal Elba SL unless expressly stated otherwise. Unused discounts offered by Royal Elba SL may be cancelled unilaterally without prior notice. Likewise, discounts are only applicable at the time the Order is placed and shall not be applied after the Order has been placed.

Royal Elba SL reserves the right to modify prices and rates, as well as the estimated delivery date indicated in previous quotations. Royal Elba SL shall inform the Client of the new proposed costs or delivery dates before finalising the Order.

Before starting the work, we always verify prices and deadlines as part of our processing procedure. 

5.-Order

All orders shall be confirmed upon acceptance of the quotation and full advance payment by the Client, and must be accompanied by all information necessary for the correct development of the requested service. If the Client has not informed Royal Elba SL about any important aspects of the service, they shall not be entitled to request any discount or compensation for possible deficiencies or delays arising from them.

The delivery time specified in the quotation for carrying out the order is approximate, based on the date of the quotation, on the assumption that payment will be made. If payment for the order is not received immediately after acceptance of the quotation, delays may occur in the production, shipment and delivery of the work. Royal Elba SL shall not be responsible for any delay in carrying out and delivering the order according to the initially proposed dates in the event of delays by the Client in making the corresponding payment.

If Royal Elba SL does not receive the full payment indicated in the quotation, Royal Elba SL reserves the right not to start the order until the full established amount has been paid.

If Royal Elba SL cannot carry out your Order under the conditions indicated in the quotation because, for example, there has been an obvious error in the dates or costs indicated, we shall inform you by email as soon as possible and shall not process your order. If you have already paid for the Order, we shall refund the full amount as soon as possible.

6.-Service Provision

The Client declares and guarantees that a) the Original Material is their property or they have the right to use or transmit it; and b) that the translation of the Original Material and the publication, distribution, sale or any other use assigned to the Final Material does not infringe any copyrights, trademarks, patents, confidentiality or other third-party rights and, therefore, shall be used exclusively for purposes permitted by law.

The Service Provision includes the Translation, Sworn Translation, Apostille service and delivery of the Order by the method agreed in the quotation. In the case of non-editable Original Material, delivery of the order shall be made in a format as similar as possible to the Original Material, at the discretion of the sworn translator responsible for carrying out and signing the Order, and the sworn translator may choose to prepare it as continuous text and fill the end of the lines with dashes, as notaries do.

The Order shall be considered completed after delivery of the sworn translation in PDF or paper format (as requested by the client when placing the order), duly certified, signed and stamped by the corresponding sworn translator.

The Client is specifically informed that the only legally valid versions in Spain are those delivered on paper, with the signature, stamp and certification of the corresponding sworn translator.

7.-Delivery Times

In any of the delivery methods offered by Royal Elba SL, the delivery time indicated in the Order is approximate. Royal Elba SL shall make every effort and make all reasonable means available to comply with the delivery method and deadline indicated.

If it is not possible to meet the proposed delivery deadline, Royal Elba SL shall inform the Client within a reasonable minimum period, as soon as possible, and agree with the Client on another delivery deadline. Delivery shall be considered to have taken place when it has been carried out in a demonstrable manner according to the agreed method and at the agreed location. The delivery deadline shall be considered not to have been met when delivery is delayed by more than 48 hours for causes directly and exclusively attributable to Royal Elba SL, such as delays in the shipment of Orders, and the Client has informed Royal Elba SL of the situation in a demonstrable manner by email or telephone with sufficient advance notice.

In the event of delays exceeding 48 hours, provided that such delay is directly and solely attributable to Royal Elba SL and no agreement has been reached with the Client to change the delivery date, a refund shall be made, defined between the parties, for an amount less than or equal to 100% of the work delivered late.

Under no circumstances shall Royal Elba SL be responsible for delays resulting from force majeure or circumstances not attributable to Royal Elba SL, including illness, accident or temporary incapacity of the work team, malfunction of fax, email and other postal or land-based means not directly controlled by Royal Elba SL. Likewise, Royal Elba SL shall not be responsible for any delay in delivery due to delay in the delivery of the Original Material, because it is not in the correct format, because it was not delivered by the Client within the agreed period, because payment was not made on the date the order was requested, or because there are errors in the shipping address provided to Royal Elba SL. Delays resulting from force majeure or circumstances not attributable to Royal Elba SL do not provide an automatic right of cancellation.

Royal Elba SL undertakes to send the order using the agreed method with sufficient time margin for the carrier to deliver it within the established deadlines. In any case, Royal Elba SL shall not be responsible for delays, hold-ups or non-deliveries that have been sent on time by Royal Elba SL and whose delivery is the responsibility of the transport company. The transport service is offered as an added-value service for the Client, and is therefore fully outsourced, and the Client accepts responsibility for the deliveries, service and deadlines offered by the transport company.

Royal Elba SL also offers deliveries at its physical office located at Calle Hermano Pedro 7, Local 2, 38670 Adeje, Santa Cruz de Tenerife.

Deliveries shall be made to the shipping address indicated in the Order and the recipient’s signature may be required. Your telephone number is essential for the carrier. If you are not available to receive the Order, the transport company shall be responsible for leaving a note with instructions for reshipment or collection of the package at the transport company’s office. Royal Elba SL shall not be responsible for delays caused in the delivery of the Order in the event of the recipient’s absence at the indicated shipping address, or in cases where delivery is unjustifiably refused or the shipment is not collected at the transport company’s office within 10 days following the first delivery.

In the event of return by the transport company, the Client shall be responsible for paying the new shipping cost.

If it is necessary to make a new shipment of the work, without there being a return, due to possible errors in the shipping details or shipping address provided by the Client that cause the consequent delay or non-arrival of the shipment, this new shipment shall be considered a copy.

If it is necessary to make copies of the documentation already sent and not received by the Client for the reasons described above, this service shall be priced by means of a specific quotation. The shipping cost shall depend on whether the shipment is to the Canary Islands, mainland Spain or the rest of the world, and this cost shall be priced by means of a specific quotation. In any case, any new shipment shall only be made once Royal Elba SL has received full payment of the specifically quoted amount.

If, after requesting a sworn translation order, the Client requires additional paper copies, each of these copies shall be charged at a minimum administrative cost of 15 EUR (IGIC not included), or half of the initial translation cost, in addition to the corresponding shipping costs specified above, unless there is a specific quotation.

In the case of orders requested with PDF download only, and when the Client, after requesting said translation order, requires paper copies, each of these copies shall be charged at a minimum administrative cost of 15 EUR (IGIC not included), or half of the initial translation cost, in addition to the corresponding shipping costs specified above, unless there is a specific quotation.

8.- Modification/Cancellation of the Order

8.1.- Modifications or Additions to the Original Material

If the Client requests a modification or addition to the Original Material during the execution of the Order, the Client must immediately provide Royal Elba SL with clear written instructions regarding the changes to be made and their position in relation to the previously sent copy.

As soon as possible, Royal Elba SL shall inform the Client of the impact in terms of cost and time required to make the modifications or additions to the Original Material, which shall be calculated based on the quantity and nature of the changes, as well as the volume of the Order that has already been completed.

The Client shall be responsible for bearing the cost of such modifications or additions.

8.2.-Order Cancellation

In the event of breaches by Royal Elba SL or by the Client, both parties shall have the right to cancel the Order by notifying the other party in writing. In addition, the Client has the right to cancel the order for any reason by notifying Royal Elba SL in writing, provided that the status of the Order is “Not started”.

Due to the inherent characteristics of translation work, orders whose production status has already begun at the time of cancellation of the Order may not be cancelled.

9.- Service Quality

Royal Elba SL shall provide the service within the agreed deadlines and based on standard quality levels, with maximum fidelity to the original, with drafting in accordance with the uses and practices of the profession, translating/reviewing specialised terms according to their conventional meaning. Likewise, Royal Elba SL shall use all measures at its disposal to take into account and integrate into the Order the information elements provided by the Client, provided that the characteristics of the Order allow it.

Royal Elba SL declines all responsibility in the event of inconsistency, ambiguity, poor quality, spelling errors, inaccuracy, incorrectness, etc., in the Original Material. Verification of the technical consistency of the Original Material is the sole responsibility of the Client. Royal Elba SL has the capacity to correct such defects in the translation.

In the event of disagreement over terminology, Royal Elba SL undertakes, showing all necessary good faith, to try to find the solution that best suits the Client’s requirements and to make the corrections as soon as possible, without calling into question the content of the entire document. If the Client does not explicitly submit any complaint upon receipt of the translation, it shall be deemed to comply with the order, both qualitatively and quantitatively.

10.-Complaints

The Client must notify Royal Elba SL in writing of any complaint related to the Provision of the Order within less than thirty (30) calendar days from Delivery. Likewise, the Client must provide arguments regarding the content as well as a detailed description of the complaint or possible translation errors (specified below in point 11), referring to glossaries, dictionaries, common industry practices, etc.

If the complaint is justified, Royal Elba SL shall proceed, at no additional cost and within a reasonable period of time, to review and correct the Order in whole or in part and, in such case, may offer the Client a discount for the inconvenience caused.

If the Client has not made any complaint after the expiry of the period established above, it shall be understood that they fully and unreservedly accept the Final Material delivered and Royal Elba SL shall not assume any responsibility or obligation for possible translation errors.

Any complaint made at a later date shall only be processed if Royal Elba SL accepts it as a gesture of goodwill.

After this period, Royal Elba SL shall remain responsible for errors that the Client proves were caused intentionally or negligently and that could not reasonably have been detected during the period established after Delivery. Royal Elba SL shall be completely released from this responsibility one (1) year after delivery to the Client.

The Client grants full validity to the records stored in Royal Elba SL’s systems relating to conversations between Royal Elba SL and the Client, unless proven otherwise.

11.- Translation Errors

The following shall be considered translation errors:

– Serious grammatical and spelling errors.

– Untranslated text fragments.

– Translations whose meaning is clearly incorrect.

The following shall not be considered translation errors:

– Typographical errors.

– Stylistic and taste-related issues.

– Discrepancies arising from possible ambiguities present in the Original Material.

– Disagreements related to the terminology used, unless the Client has provided precise information and instructions in this regard.

12.- Limits of Liability

Royal Elba SL performs solely and exclusively sworn translations in accordance with the applicable Spanish regulations in force (http://www.exteriores.gob.es/Consulados/HAMBURGO/es/VivirEn/direcciones/traductores/Paginas/ValidezDocumentos.aspx). In this regard, Royal Elba SL does not guarantee acceptance, by the requesting entity, of the sworn translations carried out, for reasons not attributable to Royal Elba SL or that exceed the Spanish regulations in force regarding sworn translations. Some examples of this, although not exclusively, are:

• absence of legalisation or apostille on foreign public documents;
• delivery of a PDF version;
• absence of exact indication regarding specific sworn translators required by a consulate, embassy or entity;
• other reasons.

Royal Elba SL shall be exempt from all liability in the event of errors caused by erroneous or ambiguous terminology or wording in the Original Material or in the stipulated instructions. Likewise, Royal Elba SL shall not be responsible for corrections or changes that the Client or any other person makes to the Order after Delivery.

Royal Elba SL shall be exempt from all liability in the event of delays or non-deliveries due to causes attributable to the transport company.

Royal Elba SL shall be liable for direct damages caused to the Client for a total financial amount, at most, equal to the amount received for the Order. In any case, Royal Elba SL assumes no liability for any type of indirect or consequential damage, nor for any type of direct or indirect damage arising from claims made against the Client by third parties resulting from the services provided by Royal Elba SL.

This limitation, however, shall not apply in cases where Royal Elba SL acts intentionally in bad faith or negligently.

The Client undertakes to send Royal Elba SL only copies of the data to be processed; under no circumstances (unless strictly necessary) shall originals be sent. Royal Elba SL shall not be responsible for the return, loss or damage suffered by the Original Material. If the Original Material delivered to Royal Elba SL is unique or valuable, it shall be the Client’s responsibility to obtain an appropriate insurance policy to cover possible damage resulting from the total or partial loss or destruction of such material.

In the case of translations requested on paper (Post/Courier), Royal Elba SL provides the client with the scanned version of said sworn translation in PDF format, free of charge and at no additional cost to the client. In this situation, Royal Elba SL is only responsible for the quality and clarity of said paper documents.

Royal Elba SL uses antivirus and firewall software to protect itself against possible cyberattacks; however, it shall not be responsible for damages caused by the possible transmission to the Client of viruses, worms, trojans, spyware, etc. The Client is obliged to verify that computer files are free of all types of viruses or harmful code before sending them to Royal Elba SL and also undertakes to verify the cleanliness and integrity of computer files received from Royal Elba SL before using them. In the event of infection of our computer systems due to causes attributable to the Client, Royal Elba SL reserves the right to cancel the order in whole or in part.

13.- Payment Terms and Methods

The Client placing the Order (acceptance of the quotation) is the first and sole final party responsible for payment of the contracted services, even in cases where they are not the final recipient of the Order or place the order on behalf of third parties.

In accordance with the conditions established in the Quotation or the specific conditions with the Client, Royal Elba SL shall inform the Client of the amount that must be paid in advance for the Provision of the Order.

Royal Elba SL makes available to the Client a specific field to indicate billing details just before completing the purchase process.

Upon receipt of payment, Royal Elba SL shall issue the corresponding invoice with the billing details indicated during the purchase process.

The Client agrees that Royal Elba SL may issue the corresponding invoices for the service in electronic format (PDF). Invoices shall include the applicable taxes and fees in accordance with current legislation.

If, after placing the order, the Client requests the modification of their invoice for any reason unrelated to Royal Elba SL, such modification shall be made at a one-time administrative cost of 15 EUR (IGIC not included).

Unless the parties agree on another payment term and method (bank transfer or cash), payment shall be made through a virtual payment gateway for credit/debit card and Bizum payments. In the case of bank transfer, exchange, transfer and similar costs shall be borne by the Client.

If deferred payment is stipulated, in accordance with current Spanish law, the maximum payment term is sixty (60) days (unless specific arrangements have been agreed between the Parties), from the date of issue of the invoice. In the event of late payment of amounts owed by the Client after the date stipulated in the invoice sent, Royal Elba SL may decide, at its sole discretion, to apply late-payment penalties. The applicable rate for calculating such penalties shall be the corresponding late-payment interest rate of 7% for each month of delay in payment, applied to the invoice amount, as well as compensation for administrative and management costs of 80 Euros, in accordance with Article 7 of Law 3/2004 on late payment. Such penalties shall apply from the day following the due date stated in the invoice and shall be automatically and legally owed to Royal Elba SL, without the need for any formality or demand. They shall give rise to the immediate maturity of all amounts that the Client may owe to Royal Elba SL, without prejudice to any other action that Royal Elba SL may be entitled to bring in this regard against the Client. In the case of partial deliveries, when the Client is notified of the non-payment of an intermediate payment, Royal Elba SL may suspend any intervention on the service entrusted to it by said Client until the unpaid amount has been paid or new conditions have been agreed. Recourse to this solution shall not affect any amount owed and shall not make Royal Elba SL liable to the Client or any third party. In the event of non-compliance with the payment conditions mentioned above, Royal Elba SL reserves the right to cancel the provision of services requested by the Client, suspend the performance of its obligations and cancel any discounts granted to the Client until full payment of the amount owed. Likewise, if the invoice amount is not paid within the period indicated in current Spanish law, Royal Elba SL reserves the right to include the Client’s name and company details in the Register of Unpaid Acceptances (RAI).

In the event of non-compliance with the aforementioned payment conditions, Royal Elba SL reserves the right to suspend its services, without the Client being able to make any claim in this regard. The application of this clause shall not exempt the Client from paying the invoices owed.

14.- Ownership, Property and Usage Rights

For deferred payments, and unless expressly indicated otherwise, all ownership, use, exploitation and authorship rights shall remain exclusively held by Royal Elba SL until the total amount of the corresponding invoice has been paid to Royal Elba SL in accordance with the payment conditions specified in the quotation, in the invoice, in these General Conditions or those expressly agreed in each case. Once said payment has been made, all the aforementioned rights shall be automatically transferred to the Client.

In this regard, any total or partial use of an Order not fully paid for in accordance with the corresponding agreed and accepted payment conditions shall constitute unlawful use and misappropriation, in which case Royal Elba SL reserves the right to claim immediate payment of the Order and, where applicable, compensation arising from copyright, as well as the right to take action against the infringer using all legal and administrative means at its disposal.

Regardless of the above, the Client acknowledges that Royal Elba SL is the sole and exclusive owner of all rights related to a) inventions, methodology, innovations, data, technology, programs and databases used or developed in and during the execution of the Order by Royal Elba SL.

15.- Confidentiality

Royal Elba SL undertakes to respect the confidentiality of the information brought to its knowledge, both before, during and after the provision of its service. The Original Material shall be returned to the Client upon request.

Royal Elba SL guarantees that both its employees and collaborators have expressly accepted and signed a confidentiality clause, and that they work in accordance with the code of ethics of their profession and in good faith.

Royal Elba SL shall not incur any liability in the event of interception or diversion of information when data is sent, particularly over the Internet or by any other physical means. Consequently, the Client must indicate to Royal Elba SL, in advance or at the time of placing the Order, the means of delivery they wish to be used to guarantee the confidentiality of any sensitive information.

Before sending any document or information to Royal Elba SL for the execution of the Order, the Client must ensure that they are authorised to do so. Therefore, they must be the author of the original document or have obtained prior written authorisation to request the Order in question from the holder of the copyright over the documents. Otherwise, Royal Elba SL shall not incur any liability whatsoever if all or part of the documents entrusted to it by the Client violate third-party intellectual property rights (or any other rights), or applicable regulations. In such case, only the Client shall assume any damages and financial consequences arising from their negligence.

The Client authorises Royal Elba SL to store and use the Original Material and the Final Material for the duration of the contract solely for the purpose of providing the commissioned services. Without the Client’s prior written consent, Royal Elba SL shall not be authorised to publish, disclose or deliver any confidential information to third parties, except to collaborators authorised by Royal Elba SL whose operational or advisory role requires access to this information in order to carry out the requested Order. The provisions of this paragraph shall not apply when Royal Elba SL is required by Law to disclose such information or when the information is, derives from or becomes public domain without Royal Elba SL having previously disclosed it. Likewise, the Client authorises Royal Elba SL to carry out commercial or marketing actions related to the nature of the Order without revealing any sensitive or confidential information or any information that could damage the image or cause any direct or indirect harm to the Client or their clients.

For the execution of the Order, Royal Elba SL is authorised to hire and subcontract collaborators, qualified third parties, independent sworn translators, etc., who are in turn subject to professional secrecy and confidentiality obligations. Unless otherwise specified in writing, Royal Elba SL may consult experts related to the subject matter of the Order in order to carry out the Order with quality guarantees without revealing sensitive or confidential information.

Any contact between the Client and the third party commissioned by Royal Elba SL to carry out the Order shall be subject to the prior, explicit and written approval of Royal Elba SL. Without the express approval of Royal Elba SL, the Client shall not be authorised to contact the professional(s) carrying out the Order requested by the Client, either within the scope of this Order or for subsequent orders, for a period of three (3) years from the last Order assigned to Royal Elba SL.

The confidentiality obligation shall remain valid after the contractual relationship has ended.

Likewise, unless the Client expressly requests otherwise, the Client authorises Royal Elba to disclose the Client’s identity and logo among the commercial references, commercial documentation and website of the Royal Elba group, without this free authorisation granting Royal Elba any rights regarding the Client’s name or logo, which shall in all cases remain the exclusive property of the Client.

16.- Data Protection

In accordance with the provisions of Organic Law 7/2021 of 26 May on the Protection of Personal Data and its implementing regulations, the Client is informed and gives consent, insofar as legally necessary, regarding the following circumstances:

• Your personal data shall be incorporated and processed in the personal data files owned and controlled by Royal Elba SL, for the purpose of managing the contracted service, for internal use, offer and execution of operations, as well as for the administrative, financial and accounting management arising from the provision of said service.
• Royal Elba SL may communicate or transfer your data to other entities related to the provision of the entity’s services or auxiliary services, for the indicated purposes (such as collaborators, financial institutions, advisors, etc.), under the terms provided for in the aforementioned Law.
• The Client may exercise the rights of access, rectification, cancellation and opposition under the terms established in current legislation, by contacting Royal Elba SL at its registered office by any means that allows proof of sending and receipt.

Likewise, in accordance with Article 22 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), Royal Elba SL informs the Client of its intention to send commercial communications by email or any other equivalent electronic communication means. If you do not wish your data to be processed for the purpose described here, you may indicate this in writing in any communication with Royal Elba SL.

17.- Modifications to the General Terms and Conditions for the Provision of Services

Royal Elba SL reserves the right to modify its General Terms and Conditions for the Provision of Services at any time and without prior notice. Likewise, it undertakes to keep the General Conditions accessible to the Client and updated through the website. Any new version of the general contracting conditions shall invalidate those prepared on previous dates.

18.- Address and Notifications

The address of Royal Elba SL is C/ Hermano Pedro 7, Local 2, 38670 Adeje, Santa Cruz de Tenerife, Spain and, for notification purposes, the email address info@elbatrad.com is available. Royal Elba SL, a company registered in the Commercial Registry of Santa Cruz de Tenerife, Volume 3726, Folio 54, Section 8, Sheet TF-65846, Entry 1 – CIF B-42834002.

For notification purposes, the Client’s address shall be considered to be the one recorded in the Client file held by Royal Elba SL, according to the data provided by the personnel authorised by the Client.

19.- Applicable Law and Jurisdiction

The General Terms and Conditions for the Provision of Services shall be governed by Spanish law. Royal Elba SL, its legitimate owner and the Client, expressly waiving any other jurisdiction that may correspond to them, submit to the jurisdiction of the Courts and Tribunals of Adeje (Spain).